Share the pattern
Describe the symptom, any message and whether the concern is constant or intermittent.
Availability confirmed from postcode and system details
Repair is for an existing system that is not heating or cooling as expected, is producing unusual noise, has control or sensor faults, shows pressure or flow problems, or has an issue with hot-water production. Diagnosis should begin with the make and model, error codes, recent operating changes, filter and visible-plant condition, and whether the problem affects space heating, hot water or both. Do not infer a fault from normal defrost cycles or from lower output alone; system design, weather, flow temperature and building fabric can affect performance. Repair work should preserve any required planning or heritage permissions and should not assume that older microbore pipework is compatible with a heat pump.
Repair is for an existing system that is not heating or cooling as expected, is producing unusual noise, has control or sensor faults, shows pressure or flow problems, or has an issue with hot-water production. Diagnosis should begin with the make and model, error codes, recent operating changes, filter and visible-plant condition, and whether the problem affects space heating, hot water or both. Do not infer a fault from normal defrost cycles or from lower output alone; system design, weather, flow temperature and building fabric can affect performance. Repair work should preserve any required planning or heritage permissions and should not assume that older microbore pipework is compatible with a heat pump.
Describe the symptom, any message and whether the concern is constant or intermittent.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A repair or diagnostic visit is shaped around the reported fault and the system behaviour that can be assessed.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Yes, conventional radiators can be used when they are correctly sized from a full heat calculation. The council also notes that underfloor heating is efficient, but lifting significant historic floors may be inappropriate; historic radiators may themselves be important interior features.
Provide the network or communal-heating details during the assessment. Bath Riverside has been the subject of a B&NES district-heating feasibility study, so the appropriate service may involve the building’s existing network interface rather than an individual outdoor heat-pump unit.