Share the pattern
Describe the symptom, any message and whether the concern is constant or intermittent.
Availability confirmed from postcode and system details
Fault-finding based on the reported symptoms, controls, display messages and system history Inspection of likely system components before repair recommendations are made Checking safe operation and identifying when specialist or manufacturer guidance is needed Clear separation between diagnosis, any recommended repair and follow-up testing
Fault-finding based on the reported symptoms, controls, display messages and system history Inspection of likely system components before repair recommendations are made Checking safe operation and identifying when specialist or manufacturer guidance is needed Clear separation between diagnosis, any recommended repair and follow-up testing
Describe the symptom, any message and whether the concern is constant or intermittent.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A repair or diagnostic visit is shaped around the reported fault and the system behaviour that can be assessed.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
They can affect the planning and preparation process in some cases. Boston contains designated and other heritage assets, and the council says proposals affecting a heritage asset or its setting should be supported by an assessment of significance. Check the property’s status and any required consent before external changes are made.
Boston Borough Council publishes Warm Homes: Local Grant information for eligible homeowners and landlords, covering energy-efficiency improvements and efficient heating systems. Eligibility, funding, waiting-list status and scheme conditions should be checked on the council’s current page rather than assumed.