Share the pattern
Describe the symptom, any message and whether the concern is constant or intermittent.
Availability confirmed from postcode and system details
No-heat, low-heat, intermittent operation, unusual noise, warning codes, poor hot-water performance and circulation or control issues can be described for initial triage. Do not remove covers or work on refrigerant circuits, electrical components or sealed systems unless appropriately qualified; isolate the system only as instructed by its documentation and use the manufacturer guidance. In conservation areas or listed buildings, repair or replacement proposals should minimise harm, retain significant features where possible and remain reversible; planning permission or listed-building consent may apply on a case-by-case basis. Keep the model and serial number, installation or commissioning records, recent warning codes, photos of the controls, and details of any recent changes to the heating system available for assessment.
No-heat, low-heat, intermittent operation, unusual noise, warning codes, poor hot-water performance and circulation or control issues can be described for initial triage. Do not remove covers or work on refrigerant circuits, electrical components or sealed systems unless appropriately qualified; isolate the system only as instructed by its documentation and use the manufacturer guidance. In conservation areas or listed buildings, repair or replacement proposals should minimise harm, retain significant features where possible and remain reversible; planning permission or listed-building consent may apply on a case-by-case basis. Keep the model and serial number, installation or commissioning records, recent warning codes, photos of the controls, and details of any recent changes to the heating system available for assessment.
Describe the symptom, any message and whether the concern is constant or intermittent.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A repair or diagnostic visit is shaped around the reported fault and the system behaviour that can be assessed.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Share the postcode, system type and manufacturer, the exact symptom, any warning code, whether heating or hot water is affected, and photos of the controller or display. Installation records and service history can also help establish the correct repair route.
Yes. Brighton & Hove City Council states that listed-building consent is required for most energy-efficiency works and that proposals are considered case by case. Discuss the work with the council and a contractor experienced with historic buildings before proceeding.