Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
Air-source and ground-source heat-pump system checks, servicing and fault diagnosis. Assessment of controls, thermostats, sensors, pumps, valves, filters, pressure, flow and heat-delivery performance. Review of system details and property context before any service or repair pathway is confirmed. For heritage properties, record the unit location, visibility, fixings and any planning or listed-building constraints before arranging work.
Air-source and ground-source heat-pump system checks, servicing and fault diagnosis. Assessment of controls, thermostats, sensors, pumps, valves, filters, pressure, flow and heat-delivery performance. Review of system details and property context before any service or repair pathway is confirmed. For heritage properties, record the unit location, visibility, fixings and any planning or listed-building constraints before arranging work.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
It may be possible, but the council says planning controls are tighter in conservation areas and points to specific guidance for air-source and ground-source heat pumps. Check the property's designation and seek the relevant planning advice before alterations or replacement work.
Share the postcode, system type and manufacturer, the exact symptom, any warning code, whether heating or hot water is affected, and photos of the controller or display. Installation records and service history can also help establish the correct repair route.