Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
Heat-pump system inspection and condition assessment Planned servicing and operational checks Controls, sensors, circulation and system-pressure checks where applicable Air-source and ground-source heat-pump servicing subject to model and installation details Review of heating demand, insulation and ventilation considerations before remedial or replacement work
Heat-pump system inspection and condition assessment Planned servicing and operational checks Controls, sensors, circulation and system-pressure checks where applicable Air-source and ground-source heat-pump servicing subject to model and installation details Review of heating demand, insulation and ventilation considerations before remedial or replacement work
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
It may be possible, but external equipment and associated alterations can interact with conservation-area controls. Carmarthenshire County Council advises that conservation areas have extra planning controls and that some works, including certain roof, wall, flue, vent and ground works, may need permission. Check the property-specific position with the council or its Built Heritage Team before proceeding.
The useful starting information is the Carmarthen postcode, heat-pump type, make and model, fault or error codes, symptoms, service history and whether heating, hot water or both are affected. Photographs of the controller and visible installation may also help, provided they do not involve unsafe access or opening equipment.