Heat Pump Service
in Cheltenham.

Useful facts,
not assumptions.

Air-source and ground-source heat-pump system inspection and planned servicing Checks of external units, refrigerant-side and hydronic components, pumps, valves, sensors, filters and controls by appropriately qualified personnel Heating and hot-water performance checks, including compatibility of air-to-water systems with radiators, underfloor heating and hot-water cylinders System condition review informed by the manufacturer instructions, installation details and property-specific heat demand

• Provide the postcode, property type and whether the system is air-source or ground-source.
• Have the make, model, serial number, installation or commissioning documents and recent service history available where possible.
• Record any displayed fault code, when the problem started, affected rooms, hot-water symptoms, unusual sounds and recent changes to controls or power supply.
• Keep access clear around the outdoor unit, indoor cylinder, controls, filters and plant room; do not remove safety covers.
• For proposed external equipment or alterations, check Cheltenham Borough Council planning guidance and conservation-area status before work proceeds.
• Cheltenham Borough Council advises that effective air-to-water performance depends on system design, heat-loss calculations, insulation, suitable radiators or underfloor heating, and correct setup; these factors should be considered during diagnosis or upgrade planning.