Share the pattern
Describe the symptom, any message and whether the concern is constant or intermittent.
Availability confirmed from postcode and system details
Diagnostic assessment of loss of heating or hot water, unusual operation, control faults and error codes Checks for pressure, circulation, sensor, defrost, condensate and electrical issues Inspection of outdoor-unit airflow, grilles and visible obstructions Repair recommendations based on the manufacturer's model information, installation configuration and observed fault Escalation where specialist electrical, refrigerant, structural or planning input is required
Diagnostic assessment of loss of heating or hot water, unusual operation, control faults and error codes Checks for pressure, circulation, sensor, defrost, condensate and electrical issues Inspection of outdoor-unit airflow, grilles and visible obstructions Repair recommendations based on the manufacturer's model information, installation configuration and observed fault Escalation where specialist electrical, refrigerant, structural or planning input is required
Describe the symptom, any message and whether the concern is constant or intermittent.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A repair or diagnostic visit is shaped around the reported fault and the system behaviour that can be assessed.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Initial information can still be provided, but the model, system type and installation configuration are important for selecting safe diagnostic and maintenance steps. A photograph of the unit label or controls may help identify them.
They can matter when proposed work changes external equipment, siting or appearance. Chichester includes designated heritage areas, so property-specific planning and heritage requirements should be checked before alterations; servicing and fault diagnosis should not be assumed to grant planning consent.