Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
For an existing system, begin by recording the heat pump’s model details, visible pipework and outdoor-unit location. Check that access, airflow surroundings and condensate drainage can be described clearly, then separate equipment observations from the property’s exact planning, drainage and heritage context. Do not treat local environmental or planning material as evidence of a system fault or service availability.
For an existing system, begin by recording the heat pump’s model details, visible pipework and outdoor-unit location. Check that access, airflow surroundings and condensate drainage can be described clearly, then separate equipment observations from the property’s exact planning, drainage and heritage context. Do not treat local environmental or planning material as evidence of a system fault or service availability.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Start with safe records and observations: model details, controls, displayed codes, outdoor-unit condition, access, visible pipework and condensate drainage. Do not remove covers or perform electrical work.
Wiltshire Council explains that conservation areas protect special historic or architectural features and that works ordinarily permitted elsewhere can require permission. Check the exact address before visible alterations.