Heat Pump Repair
in Crawley.

Useful facts,
not assumptions.

Fault finding for reported loss of heating or hot water, unusual operation, control issues, leaks, abnormal noise, or displayed error codes, subject to safe access and system details. Repair assessment should distinguish heat-pump equipment faults from issues involving controls, electrical supply, hydraulics, emitters, insulation, or wider property systems. For properties affected by local heritage or planning constraints, any external equipment, penetrations, or associated alterations should be checked against the applicable planning guidance before work proceeds. Do not reset, isolate, or dismantle equipment beyond the manufacturer's safe user instructions; provide photographs of controls or error messages where possible.

• Have the postcode, property type, heat-pump type, make and model, installation or commissioning information, and recent service history available.
• Record when the issue occurs, what the controls display, whether heating or hot water is affected, and whether any recent electrical, plumbing, insulation, or building work has taken place.
• Keep the outdoor unit, indoor unit, cylinder, controls, and relevant isolation points accessible, while observing manufacturer and electrical safety guidance.
• If the property is listed, locally listed, in an area of special local character, or otherwise within a heritage-sensitive setting, gather the relevant planning information before proposing external changes.