Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
For routine servicing of an existing system, organise checks of controls, outdoor-unit condition, electrical isolators, pipework, condensate drainage and visible connections. Record symptoms and operating observations, and keep any work proportionate to the equipment and building. Where a listed property may be affected, use a low-impact approach and check relevant heritage controls before altering equipment routes, penetrations or fixed external components.
For routine servicing of an existing system, organise checks of controls, outdoor-unit condition, electrical isolators, pipework, condensate drainage and visible connections. Record symptoms and operating observations, and keep any work proportionate to the equipment and building. Where a listed property may be affected, use a low-impact approach and check relevant heritage controls before altering equipment routes, penetrations or fixed external components.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Record the make and model, controller messages or fault codes, symptoms, recent changes in operation, and photographs of accessible equipment and pipework.
Note the affected equipment and keep potentially affected electrical components off until appropriate safety checks have been completed; do not treat this guide as a diagnosis.