Share the pattern
Describe the symptom, any message and whether the concern is constant or intermittent.
Availability confirmed from postcode and system details
Diagnosis of heating or hot-water loss, unusual noises, warning codes, poor circulation, or control problems Inspection of the heat pump, hydraulic circuit, electrical supply, controls, and connected components Repair assessment for leaks, blocked filters, failed pumps or valves, sensor faults, and control issues Safe isolation and escalation where electrical, refrigerant, structural, or protected-building work requires a suitably qualified specialist
Diagnosis of heating or hot-water loss, unusual noises, warning codes, poor circulation, or control problems Inspection of the heat pump, hydraulic circuit, electrical supply, controls, and connected components Repair assessment for leaks, blocked filters, failed pumps or valves, sensor faults, and control issues Safe isolation and escalation where electrical, refrigerant, structural, or protected-building work requires a suitably qualified specialist
Describe the symptom, any message and whether the concern is constant or intermittent.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A repair or diagnostic visit is shaped around the reported fault and the system behaviour that can be assessed.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Provide the postcode, system type and model if known, the symptoms, any fault-code display, and available installation or commissioning documents. These details help establish whether the issue concerns the heat pump, controls, electrical supply, or the property's heating and hot-water circuit.
They may. Exeter City Council states that the whole structure of a listed building is protected, inside and outside, and that special permission is needed before making changes. Check the building's listing and obtain appropriate heritage advice before installing, relocating, screening, or routing external equipment or pipework.