Share the pattern
Describe the symptom, any message and whether the concern is constant or intermittent.
Availability confirmed from postcode and system details
Repair triage should describe the reported symptom and inspect the existing heat-pump system methodically: isolate safely where required, check controls and connections, look for blocked drainage, visible damage, corrosion or water-ingress evidence, and document any affected component. Do not treat flood-map information or conservation-area status as a diagnosis; external relocation, new penetrations or visible pipework changes need separate checks.
Repair triage should describe the reported symptom and inspect the existing heat-pump system methodically: isolate safely where required, check controls and connections, look for blocked drainage, visible damage, corrosion or water-ingress evidence, and document any affected component. Do not treat flood-map information or conservation-area status as a diagnosis; external relocation, new penetrations or visible pipework changes need separate checks.
Describe the symptom, any message and whether the concern is constant or intermittent.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A repair or diagnostic visit is shaped around the reported fault and the system behaviour that can be assessed.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
No. It is independent planning and heritage background. Routine servicing should be separated from external alterations, for which property-specific advice, consent or listed-building checks may be relevant.
No. The map is background information, has no official planning status, and does not diagnose equipment. Use postcode and site checks to inform access and equipment-location discussions.