Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
For an existing system, servicing should document the outdoor unit and surrounding drainage, check condensate routes and defrost-related water management, review electrical protection, and inspect for moisture or corrosion associated with exposed Lochaber conditions. Confirm safe access and record relevant system details before any inspection, while treating public flood and heritage information as independent background rather than a property-specific assessment.
For an existing system, servicing should document the outdoor unit and surrounding drainage, check condensate routes and defrost-related water management, review electrical protection, and inspect for moisture or corrosion associated with exposed Lochaber conditions. Confirm safe access and record relevant system details before any inspection, while treating public flood and heritage information as independent background rather than a property-specific assessment.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Have the system details, symptom history, fault codes, service records and clear photographs ready, and keep access to controls, the outdoor unit and visible drainage unobstructed.
Highland Council describes Lochaber flood exposure from tidal surge and high River Lochy levels associated with storms, snowmelt or heavy rainfall; those public facts support inspection context but do not diagnose a system fault.