Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
Air-source and ground-source heat-pump system inspection and servicing Heating and hot-water performance checks Controls, thermostats, sensors and circulation checks Refrigerant-circuit, electrical and hydraulic fault diagnosis by appropriately qualified personnel Review of system documentation, installation details and previous service history
Air-source and ground-source heat-pump system inspection and servicing Heating and hot-water performance checks Controls, thermostats, sensors and circulation checks Refrigerant-circuit, electrical and hydraulic fault diagnosis by appropriately qualified personnel Review of system documentation, installation details and previous service history
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Official local context source.
Gloucester City Council: Article 4 DirectionOfficial local context source.
Gloucestershire County Council: Making your home more energy efficientOfficial local context source.
Gloucestershire County Council: Energy action planOfficial local context source.
The postcode, manufacturer and model, fault code, symptoms, affected heating or hot-water zones, and any recent service or installation records are useful starting information. Photographs of labels and controls can also help with initial diagnosis.
They can, depending on the property and the work. Gloucester City Council states that conservation areas control and manage change, and that some alterations may need consent or planning permission. The Council also lists Article 4 directions in St Michael’s Square and Southgate Street Conservation Area. Check the property-specific position before external alterations or replacement equipment are arranged.