Share the pattern
Describe the symptom, any message and whether the concern is constant or intermittent.
Availability confirmed from postcode and system details
Structured fault diagnosis for heating, hot-water, control and circulation issues Investigation of unusual noises, warning codes, poor temperature control or intermittent operation Checks of filters, strainers, pumps, valves, sensors and user controls where accessible Assessment of weather-exposed components and condensate drainage, including after severe rainfall or cold conditions Clear explanation of findings and any repair, replacement or follow-up requirements before work proceeds
Structured fault diagnosis for heating, hot-water, control and circulation issues Investigation of unusual noises, warning codes, poor temperature control or intermittent operation Checks of filters, strainers, pumps, valves, sensors and user controls where accessible Assessment of weather-exposed components and condensate drainage, including after severe rainfall or cold conditions Clear explanation of findings and any repair, replacement or follow-up requirements before work proceeds
Describe the symptom, any message and whether the concern is constant or intermittent.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A repair or diagnostic visit is shaped around the reported fault and the system behaviour that can be assessed.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Provide the postcode, heat-pump type and make or model if known, the symptoms, any fault code, whether heating or hot water is affected, and details of recent work or unusual weather or water exposure. Availability is confirmed from your postcode and system details.
They may. If a property is listed, lies within a conservation area or has other planning constraints, external units, pipework and associated changes may require additional design or consent checks. Confirm the property’s status and seek the relevant planning or heritage advice before altering the installation.