Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
Service enquiries are for planned assessment, commissioning checks, maintenance and performance review of an existing or proposed air-source or ground-source heat-pump system. Useful details include the make and model, system age, refrigerant or hydronic configuration where known, cylinder and emitter type, controls, recent energy-performance information, and whether the home is part of a council, factor-managed or communal heating arrangement. Service planning should also consider insulation, draught control, ventilation and radiator or underfloor-heating suitability, consistent with West Lothian Council's retrofit guidance. This page does not imply that any particular contractor serves Livingston.
Service enquiries are for planned assessment, commissioning checks, maintenance and performance review of an existing or proposed air-source or ground-source heat-pump system. Useful details include the make and model, system age, refrigerant or hydronic configuration where known, cylinder and emitter type, controls, recent energy-performance information, and whether the home is part of a council, factor-managed or communal heating arrangement. Service planning should also consider insulation, draught control, ventilation and radiator or underfloor-heating suitability, consistent with West Lothian Council's retrofit guidance. This page does not imply that any particular contractor serves Livingston.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Not automatically, but the property's fabric, insulation, ventilation, emitters, controls and available electrical capacity should be assessed. West Lothian Council advises reducing energy demand through retrofit before or alongside low-carbon heating improvements.
The answer depends on the building, site, system design and ownership arrangements. West Lothian is establishing Heat Network Zones, and some homes may have communal or planned heat arrangements that need checking before an individual system is specified.