Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
Service may include inspection of the outdoor unit, indoor hydraulic or refrigerant-side components as applicable, filters and strainers, system pressure, controls, sensors, condensate arrangements, electrical isolators, defrost operation and the relationship between the heat pump and radiators or underfloor heating. The appropriate checks depend on whether the installation is air-source, ground-source or another system type, and on the manufacturer’s service requirements.
Service may include inspection of the outdoor unit, indoor hydraulic or refrigerant-side components as applicable, filters and strainers, system pressure, controls, sensors, condensate arrangements, electrical isolators, defrost operation and the relationship between the heat pump and radiators or underfloor heating. The appropriate checks depend on whether the installation is air-source, ground-source or another system type, and on the manufacturer’s service requirements.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Provide the postcode, system type, make and model if available, the symptoms, any warning code, and whether heating, hot water or both are affected. A photo of the controller display can also help with initial triage.
It can affect external alterations such as equipment placement, visible pipework, penetrations or screening. Loughborough has designated conservation areas, including Church Gate, so confirm the property’s status and seek appropriate planning or heritage guidance before making visible changes.