Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
For an existing system, service preparation should keep inspection reversible and fabric-sensitive: review controls and settings, inspect accessible filters and connections, check condensate routing and outdoor-unit clearance, and record unusual noise, weathering or visible damage. Any proposed change to external equipment, penetrations, routes or replacement components should be considered separately from routine diagnosis and checked with the relevant planning or heritage authority where appropriate.
For an existing system, service preparation should keep inspection reversible and fabric-sensitive: review controls and settings, inspect accessible filters and connections, check condensate routing and outdoor-unit clearance, and record unusual noise, weathering or visible damage. Any proposed change to external equipment, penetrations, routes or replacement components should be considered separately from routine diagnosis and checked with the relevant planning or heritage authority where appropriate.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Record the system identification, controls, visible equipment, pipework, penetrations, condensate routing, access conditions, unusual noise and any displayed messages. Photographs and maintenance records can help separate diagnosis from later repair decisions.
The council identifies four Ludlow conservation-area designations for places of special architectural or historic interest. External equipment, routes, penetrations or replacement components may therefore warrant an address-specific planning or heritage check.