Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
For an existing system, a service review can document the reported fault and examine the outdoor unit, electrical isolation, visible wiring, controls, pipework, condensate or drainage routes, and signs of water ingress or flood exposure. Any inspection should distinguish observed condition from the public flood-risk background and should not be treated as evidence of system suitability or performance.
For an existing system, a service review can document the reported fault and examine the outdoor unit, electrical isolation, visible wiring, controls, pipework, condensate or drainage routes, and signs of water ingress or flood exposure. Any inspection should distinguish observed condition from the public flood-risk background and should not be treated as evidence of system suitability or performance.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Public research identifies Lydney as a rapid-response catchment and records risks including surface water, groundwater, sewer, river and tidal flooding. This supports checking water ingress, electrics, outdoor equipment and drainage during an inspection; it does not diagnose a fault.
Record the system details, fault codes, symptoms, recent water exposure, visible changes around the outdoor unit, and available manuals or service history. Keep isolation points and relevant equipment accessible without assuming the system is suitable or that repair will produce a particular outcome.