Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
For an existing system, an inspection can be organised around the reported symptoms, controls, condensate and drainage routes, outdoor-unit access, weather exposure and the system’s maintenance history. In a flood-aware setting, note any water ingress or post-flood concerns and keep the review focused on the condition and operation of the equipment rather than assuming a particular cause or outcome.
For an existing system, an inspection can be organised around the reported symptoms, controls, condensate and drainage routes, outdoor-unit access, weather exposure and the system’s maintenance history. In a flood-aware setting, note any water ingress or post-flood concerns and keep the review focused on the condition and operation of the equipment rather than assuming a particular cause or outcome.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Provide the make and model, displayed fault codes, symptoms, control settings, timing of the issue and available maintenance history.
Describe the water exposure and avoid unsafe operation; qualified inspection should be considered before further use.