Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
For an existing system, service preparation should foreground safety rather than assumptions about local availability: identify how utilities can be isolated, note any flood or water-ingress history, and provide the system model and recent control information. Council guidance says flooding can interrupt heating and electricity and recommends checking supplies before reconnection.
For an existing system, service preparation should foreground safety rather than assumptions about local availability: identify how utilities can be isolated, note any flood or water-ingress history, and provide the system model and recent control information. Council guidance says flooding can interrupt heating and electricity and recommends checking supplies before reconnection.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
No. Availability is confirmed from your postcode and system details; the borough’s flood information is independent local resilience context only.
Know how to isolate utilities, check supplies and follow current safety guidance before reconnection. Do not operate potentially water-affected equipment until it has been appropriately inspected.