Heat Pump Service
in Musselburgh.

Useful facts,
not assumptions.

Service is the planned-maintenance side of the page: system inspection, seasonal performance checks, cleaning and airflow checks, filter and condensate checks where applicable, refrigerant-circuit and pressure observations by an appropriately qualified person, control-setting review, emitter and hot-water-cylinder checks, and documentation of findings. A service visit should establish the heat-pump type, age, controls, outdoor-unit location, heat emitters and whether any shared or planned heat arrangement affects the system. It should also consider access around coastal-exposed sites and whether work to an older or heritage-sensitive building needs a planning or conservation conversation. Service scope and availability are confirmed from the postcode and system details.

• Provide the full postcode, property type, access instructions and whether the system serves space heating, hot water or both.
• Record the make and model, controller or app messages, alarm codes, and whether the fault is intermittent or continuous; take clear photos without removing panels.
• Make the indoor controls, cylinder, consumer unit and outdoor unit safely accessible, and keep paths clear without entering unsafe, flooded or unstable areas.
• Flag older construction, listed-building or conservation-area concerns, recent extensions or insulation work, coastal exposure, unusual drainage, and any shared or planned heat-network connection before work is scoped.