Share the pattern
Describe the symptom, any message and whether the concern is constant or intermittent.
Availability confirmed from postcode and system details
Fault diagnosis for heating or hot-water problems Checks of power supply, controls, sensors, circulation and system pressure where applicable Review of warning codes, unusual noise, reduced output, leaks or repeated shutdowns Repair scope to be confirmed after identification of the heat-pump make, model, system configuration and fault symptoms
Fault diagnosis for heating or hot-water problems Checks of power supply, controls, sensors, circulation and system pressure where applicable Review of warning codes, unusual noise, reduced output, leaks or repeated shutdowns Repair scope to be confirmed after identification of the heat-pump make, model, system configuration and fault symptoms
Describe the symptom, any message and whether the concern is constant or intermittent.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A repair or diagnostic visit is shaped around the reported fault and the system behaviour that can be assessed.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Provide your Northampton postcode, heat-pump type, make and model, the symptoms, any displayed code, and whether heating, hot water or both are affected. Availability is confirmed from your postcode and system details.
They can, particularly where external equipment or associated work is proposed in a conservation area or where an Article 4 Direction applies. West Northamptonshire Council states that air-source heat pumps are subject to certain restrictions in conservation areas, so check the applicable planning and heritage requirements before installation or external alteration.