Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
System health checks covering heat-pump operation, controls, flow and return temperatures, circulation, defrost behaviour, hot-water production and visible external-unit condition. Review of radiators, underfloor heating, pipework, insulation and system settings where lower-temperature heat-pump operation is relevant. For properties in listed-building settings, scheduled-monument settings, Conservation Areas or World Heritage Sites, confirm the applicable planning and heritage-consent position before physical changes. For larger or historic properties, include an assessment of heat loss, building use and electrical-supply requirements in the service scope.
System health checks covering heat-pump operation, controls, flow and return temperatures, circulation, defrost behaviour, hot-water production and visible external-unit condition. Review of radiators, underfloor heating, pipework, insulation and system settings where lower-temperature heat-pump operation is relevant. For properties in listed-building settings, scheduled-monument settings, Conservation Areas or World Heritage Sites, confirm the applicable planning and heritage-consent position before physical changes. For larger or historic properties, include an assessment of heat loss, building use and electrical-supply requirements in the service scope.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
No. Oxford City Council says an installation may be permitted development only when all stated conditions are met, including MCS 020 compliance and siting, size and property-specific restrictions. Listed buildings and scheduled-monument settings are excluded from those permitted-development rights, and Conservation Area or World Heritage Site conditions also apply.
A suitable assessment should consider heat loss, insulation and building condition, existing radiators or underfloor heating, pipework, electrical supply, hot-water requirements and how the building is used. Historic England cautions against assuming that existing heating components all need replacement.