Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
Service preparation for an existing system should centre on recording the heat-pump make, model, controls, recent service history and any recurring observations, then reviewing the exact address and the outdoor unit’s access, drainage route and surrounding fabric. Where the property is near the Pontefract Castle Conservation Area or scheduled monument setting, treat planning and heritage material as background for checking permissions and fabric protection, not as evidence of system suitability or performance.
Service preparation for an existing system should centre on recording the heat-pump make, model, controls, recent service history and any recurring observations, then reviewing the exact address and the outdoor unit’s access, drainage route and surrounding fabric. Where the property is near the Pontefract Castle Conservation Area or scheduled monument setting, treat planning and heritage material as background for checking permissions and fabric protection, not as evidence of system suitability or performance.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Provide the exact address, system make and model, controller details, recent service records, displayed codes and a concise description of the symptoms and when they occur.
Independent planning and heritage material can help identify whether access, external-unit work, penetrations, pipework or sensitive historic fabric needs checking; it does not diagnose the system or establish permission.