Share the pattern
Describe the symptom, any message and whether the concern is constant or intermittent.
Availability confirmed from postcode and system details
For a fault visit, describe symptoms, error codes, operating changes and any recent weather or access issue before work begins. Checks can cover drainage routes, electrical safety, controls, refrigerant-side indicators, corrosion and weather-exposed components. If external equipment, penetrations or fixed fabric may affect a protected setting, seek separate heritage guidance; the public context is not a diagnosis.
For a fault visit, describe symptoms, error codes, operating changes and any recent weather or access issue before work begins. Checks can cover drainage routes, electrical safety, controls, refrigerant-side indicators, corrosion and weather-exposed components. If external equipment, penetrations or fixed fabric may affect a protected setting, seek separate heritage guidance; the public context is not a diagnosis.
Describe the symptom, any message and whether the concern is constant or intermittent.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A repair or diagnostic visit is shaped around the reported fault and the system behaviour that can be assessed.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
A repair assessment may review condensate drainage, electrical protection, controls, pipework, corrosion and weather-exposed components, based on the system’s reported symptoms.
No. Public flood and heritage material is independent background only; it does not diagnose an individual system or recommend a provider.