Share the pattern
Describe the symptom, any message and whether the concern is constant or intermittent.
Availability confirmed from postcode and system details
Repair-focused checks should distinguish control or sensor issues from airflow, defrost, drainage, electrical and component faults. A clear fault history, photographs of displayed codes, recent changes in operation and details of any unusual noise or shutdown can help structure a system-specific assessment without presuming suitability, coverage or an outcome.
Repair-focused checks should distinguish control or sensor issues from airflow, defrost, drainage, electrical and component faults. A clear fault history, photographs of displayed codes, recent changes in operation and details of any unusual noise or shutdown can help structure a system-specific assessment without presuming suitability, coverage or an outcome.
Describe the symptom, any message and whether the concern is constant or intermittent.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A repair or diagnostic visit is shaped around the reported fault and the system behaviour that can be assessed.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
No. The guidance says eligibility and suitability for any funding or measure must be checked through the relevant service.
Provide the system details, fault history, displayed codes, control settings, photographs of accessible equipment and any relevant service records.