Share the pattern
Describe the symptom, any message and whether the concern is constant or intermittent.
Availability confirmed from postcode and system details
Fault finding for reported loss of heating or hot water Investigation of unusual noise, error codes, pressure or flow issues Checks of filters, strainers, emitters, controls and external-unit condition where applicable Clear explanation of findings and any further specialist, electrical or planning considerations
Fault finding for reported loss of heating or hot water Investigation of unusual noise, error codes, pressure or flow issues Checks of filters, strainers, emitters, controls and external-unit condition where applicable Clear explanation of findings and any further specialist, electrical or planning considerations
Describe the symptom, any message and whether the concern is constant or intermittent.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A repair or diagnostic visit is shaped around the reported fault and the system behaviour that can be assessed.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
It may. Stirling Council publishes conservation-area appraisals and planning guidance, including guidance on historic-environment energy efficiency and microgeneration. Check the property’s status and relevant planning requirements before visible external alterations are planned.
Note the controls’ messages, check only the user-accessible settings and isolators described in the manufacturer’s instructions, and record when the problem began. Avoid opening equipment or carrying out electrical work; provide the recorded symptoms and system details when requesting an assessment.