Share the pattern
Describe the symptom, any message and whether the concern is constant or intermittent.
Availability confirmed from postcode and system details
Investigation of reported loss of heating or hot-water performance Checks for control, circulation, sensor, airflow, defrost and electrical issues where applicable to the system Assessment of unusual noise, leaks, icing or error indications Repair recommendations based on the make, model, symptoms and site conditions; no fault cause is assumed in advance
Investigation of reported loss of heating or hot-water performance Checks for control, circulation, sensor, airflow, defrost and electrical issues where applicable to the system Assessment of unusual noise, leaks, icing or error indications Repair recommendations based on the make, model, symptoms and site conditions; no fault cause is assumed in advance
Describe the symptom, any message and whether the concern is constant or intermittent.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A repair or diagnostic visit is shaped around the reported fault and the system behaviour that can be assessed.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
The postcode, heat-pump type, make and model, any error code, a description of the symptoms, and available installation or service records help establish what system and issue need to be assessed.
Yes. Stratford-on-Avon District Council's climate-change supplementary planning guidance lists air-source, ground-source and water-source heat pumps under renewable-energy measures and discusses retrofitting them into existing buildings. Planning requirements still depend on the specific property and proposal.