Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
For an existing system, service preparation can focus on recording the symptom, checking user-accessible controls, noting airflow around the outdoor unit, and observing condensate routing without opening sealed equipment. Keep any proposed external change separate from property-specific planning or heritage checks, and use the exact address and system details for assessment.
For an existing system, service preparation can focus on recording the symptom, checking user-accessible controls, noting airflow around the outdoor unit, and observing condensate routing without opening sealed equipment. Keep any proposed external change separate from property-specific planning or heritage checks, and use the exact address and system details for assessment.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Provide the postcode, system make and model, symptom history, displayed fault codes, control settings used, and clear photographs of accessible equipment and pipework.
Not necessarily. Wiltshire Council says the rules depend on the specific property and that heritage or environmental protections can affect consent; listed-building consent is separate from planning permission.