Share the pattern
Describe planned-care questions, last service date and any change you have noticed.
Availability confirmed from postcode and system details
Service preparation for an existing system should record the equipment type, controls, visible pipework, condensate route, airflow around the outdoor unit and any signs of moisture or fabric deterioration. In older or heritage-sensitive buildings, keep the assessment focused on the relationship between the system and the building rather than treating equipment in isolation.
Service preparation for an existing system should record the equipment type, controls, visible pipework, condensate route, airflow around the outdoor unit and any signs of moisture or fabric deterioration. In older or heritage-sensitive buildings, keep the assessment focused on the relationship between the system and the building rather than treating equipment in isolation.
Describe planned-care questions, last service date and any change you have noticed.
Use your postcode, system details and requested support to confirm the appropriate availability and appointment route.
A service visit is shaped around condition, operation, controls and the care questions you have raised.
Use the booking form to provide your postcode and choose the support you need. That information is used to confirm the right next step.
These public sources inform the guide. They do not establish service availability or describe work by Heat Pumps Service.
Start with the controls and displayed fault information, then review airflow, outdoor-unit condition, condensate drainage and visible building-fabric or moisture concerns.
They can affect proposed external alterations. Official guidance says work to listed buildings or other historic properties may require listed-building consent or planning permission, so relevant constraints should be checked before changes.