Heat pump support
in Worthing.

Start with the
right detail.

Worthing is a coastal town within Worthing Borough, whose adopted Local Plan 2020–2036 guides development across most of the borough while excluding the part within the South Downs National Park. The plan balances growth with protection of the natural, built and historic environment and covers homes, businesses, transport, community facilities and green infrastructure. The council also reports local low-carbon heating activity, including ground-source heat pumps at Shadwells Court and Tollbridge House, air-source heat pumps at the Shoreham Centre, and development of the Worthing Heat Network for the town centre. Worthing has 27 designated conservation areas, including areas in the South Downs National Park; some areas have Article 4 Directions that can remove normal permitted-development rights for alterations such as roof, wall and window works. These local planning and heritage conditions make it important to check the property, outdoor-unit position, building fabric, controls and any applicable permissions before replacement or major system changes.

• Provide the full property postcode and confirm whether the system is air-source or ground-source.
• Share the heat-pump make and model, installation date if known, controller or thermostat details, and any recent service records.
• Record displayed fault codes and describe when the issue occurs, including whether heating or hot water is affected.
• Keep access clear to the indoor unit, cylinder, controls, consumer unit and any accessible outdoor or plant equipment.
• If the property is listed, in a conservation area, within the South Downs National Park, or subject to an Article 4 Direction, check planning and heritage requirements before altering external equipment or associated building elements.