Heat Pump Service
in Wrexham.

Useful facts,
not assumptions.

Air-source heat-pump system checks Heating and hot-water performance checks Thermostat and control familiarisation Inspection of system components and visible connections Guidance on recording the model, controls and symptoms before an appointment

• Provide the full Wrexham postcode and confirm whether the property is a house, flat or another dwelling type.
• Record the heat-pump make and model, controller or thermostat type, and whether the system is air-source or another configuration.
• Note what is affected—space heating, hot water, or both—and when the issue began.
• Photograph or transcribe any displayed fault code without removing covers or attempting unsafe repairs.
• Keep access clear to the indoor controls and any safely accessible outdoor unit; do not interfere with electrical, refrigerant or sealed components.
• If the property is listed or within a conservation area, check Wrexham Council planning or heritage guidance before proposed external alterations.