Report the performance concern
Tell us what has changed, including any fault messages or cooling and heating symptoms.
Refrigerant support
Heat Pumps Service / Services
Heat Pump Refrigerant Recharge.
A refrigerant concern should start with an assessment of the cause, not an assumption that a top-up alone is the answer.
The serviceA measured approach
A measured approach
to better care.
Reduced performance can sometimes lead people to ask about a gas top-up or refrigerant recharge. A professional approach first considers the system condition and the reason refrigerant work may be needed, then explains the appropriate next step.
- Assessment-led support for suspected refrigerant issues.
- A repair-first perspective where the system condition requires it.
- Clear explanation before recharge or related work is considered.
What to expectA simple path from
A simple path from
enquiry to answer.
Assess the requirement
The system is considered before work is recommended.
Agree the right next step
You receive a clear explanation of the proposed path based on the assessment.
Arrange refrigerant rechargeGive your system
Give your system
the attention it needs.
Send a short enquiry with your contact details, postcode and the service you are looking for.
Service questionsAnswers about
Answers about
refrigerant recharge.
Does a heat pump simply need a gas top-up?+
Not necessarily. A refrigerant concern should be assessed first so the underlying reason for reduced performance can be understood before a recharge is considered.
Can low refrigerant affect heat pump performance?+
A refrigerant issue can affect how a system operates. A professional assessment is needed to determine whether refrigerant is the cause of the performance concern.
What should I tell you before a refrigerant assessment?+
Share the heat pump model if known, the change in performance, any controller messages and whether the issue affects heating, cooling or both.